{"id":1222,"date":"2021-11-03T20:03:12","date_gmt":"2021-11-03T20:03:12","guid":{"rendered":"https:\/\/www.onlineseminar.com\/?page_id=1222"},"modified":"2024-10-13T00:56:40","modified_gmt":"2024-10-12T23:56:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/content.onlinewebinar.com\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions (FAQs)"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”6243″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”12%” bottom_padding=”10%” text_color=”light” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”#0a0000″ advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading source=”post_title” font_container=”tag:h1|text_align:center” use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” constrain_group_1=”yes” bottom_padding=”4%” top_padding_tablet=”30″ bottom_padding_tablet=”10″ top_padding_phone=”30″ bottom_padding_phone=”10″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

FAQs
\nHow can a webinar generate interaction?\n

How does a moderator contribute to the webinar?\n

What precisely entails a self-service webinar?\n

On this page you will find everything there is to know about webinars.\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f4f4f4″ scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

General ( FAQs)\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” title=”OnlineWebinar in general”][vc_column_text]For more than 15 years, the OnlineWebinar founders have been at the forefront of the webinar industry, pioneering the development of the ultimate webinar platform. Throughout this extensive journey, we’ve partnered with clients to create outstanding webinars, harnessing the power of our proprietary technology. Our support spans a spectrum of webinar solutions, from Full Service productions and hybrid events to small, intimate studio settings.\n
Embarking on a transformative journey, we are thrilled to unveil our state-of-the-art webinar platform, meticulously crafted from the ground up. Immerse yourself in cutting-edge technology that offers the finest and most comprehensive low-latency streaming platform available today. No legacy code, no stability issues – every inch of our software is as fresh as a daisy!\n
We cordially invite you to dive into our newly released webinar software and experience the future firsthand!
\nAnd if you miss anything, please let us know what you would like us to add, functionality wise.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is our Self Service, SaaS solution ?”][vc_column_text]The OnlineWebinar Self Service tool is a SaaS solution. We offer you the possibility to use our newly developed proprietary Software as a Service webinar platform.\n
This means you can do everything yourself. Set up your account, set a date for your webinar, invite your audience, create your fully interactive webinar (add slides, polls and other CTA’s to keep engagement high and get the rich data flowing) broadcast and answer all questions with the live chat.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is a webinar?”][vc_column_text]A webinar is a dynamic live seminar streamed online, offering various interactive features to engage your target audience. These include a live chat for questions, enticing call-to-action buttons, and surveys and polls to assess your viewers’ opinions.
\n[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is the difference between a webinar and a webcast?”][vc_column_text]A webcast is a live stream of an event, for example a live press conference. A webinar is an interactive, data-driven online broadcast. So the big difference is the interaction that is possible in a webinar: participants can react to your information and participate.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What are the applications of webinars?”][vc_column_text]A webinar can be used for many purposes:\n
\n
in- and external communication\n
marketing\n
lead generation\n
thought leadership\n
training \/ e-learning\n
product presentations\n\n[\/vc_column_text][\/toggle][toggle color=”Default” title=”Can I design a webinar in my own corporate identity?”][vc_column_text]We have the perfect environment setup for you. All you need to do, is add your personal identity features to our webinar platform. You can add a profile image, a specific image per webinar, and you can provide the specifics to a webinar just as you see fit.\n
Come and try our free webinar version, for as long as you like![\/vc_column_text][\/toggle][toggle color=”Default” title=”How secure is the webinar platform?”][vc_column_text]The platform we have build is extremely safe. We are at the forefront of our industry when it comes to security. We have developed our software, with a 15 year experience. All the data is run from our dedicated servers, located in EU datacenters. We keep data processing in our own hands – we do not outsource this to a third party.\n
If you have a question about our way of working, please send an email to: tech@onlinewebinar.com[\/vc_column_text][\/toggle][toggle color=”Default” title=”Why should I use OnlineWebinar and not Zoom or Teams?”][vc_column_text]Zoom and Teams are first and foremost tools that you use for meetings. And a meeting is in general a format where people that attend want to share their voice with the other attendees. Important in a meeting is that you can see and directly interact with the other people in the meeting. These tools are ideal to have conversations and\/or a discussion.\n
A webinar is a whole different animal. A webinar is used when you need a format to present a story. This can be straight forward telling your thing, or this can be done in an interactive way. In a format like this, you don’t want to stare at black boxes or bored faces in your screen. And of course the fact that you can generate first party data with a webinar also helps.\n
Checkout our support section with video items to help you get started.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”709″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”medium_depth” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1364″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”medium_depth” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f4f4f4″ scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
Planning and promotion (FAQs)\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” title=”What is the best time for a webinar?”][vc_column_text]The best time for a webinar depends entirely on your target audience and the type of webinar. For example, are there many men in the target audience? Then it’s not convenient to plan the webinar at the same time as a Champions League game. Does your target audience usually work part-time? If so, don’t plan the webinar on Wednesdays or Fridays. In general, we see that Tuesdays and Thursdays are preferred by many people. Monday is often the start of the week, and less people are present on Wednesdays and Fridays.[\/vc_column_text][\/toggle][toggle color=”Default” title=”How do I send invitations to my target group?”][vc_column_text]For now you can use the share ink generate when a webinar time and date has been set. In the tool you can find the share link in the menu at the share button. Copy the link and share the invite with your desired audience.[\/vc_column_text][\/toggle][toggle color=”Default” title=”Can I also send reminders in the run-up to the broadcast?”][vc_column_text]For now you can do this yourself. You can see who has accepted the invite and registered for your webinar. If you miss people form your mailing list or other, you can send out the invite as often as you want.\n
However this proces will become much easier when we will launch our email tool.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is the importance of a dry run?”][vc_column_text]A dry run, or dress rehearsal, is always wise: whether you are giving a webinar for the first time or for the tenth time. If you’re doing it for the first time, it’s nice to run through the program. Is it for the tenth time? Then it’s also good to make arrangements in advance, for example when you switch to different items during the program.[\/vc_column_text][\/toggle][toggle color=”Default” title=”Which channels can I use to promote my webinar?”][vc_column_text]This depends on the target audience. We always advise to use as many channels as possible and to repeat the message sufficiently. Think of newsletters, your own website, social media or (paid) display and link building campaigns.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1373″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”medium_depth” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f4f4f4″ scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
The live webinar( FAQs)\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” title=”What does a viewer need to follow the webinar?”][vc_column_text]A working internet connection and a browser are sufficient. Whether that browser is on a tablet, PC or phone – the platform works on any device, so participants can watch the webinar from anywhere in the world.[\/vc_column_text][\/toggle][toggle color=”Default” title=”In what ways can I interact with viewers?”][vc_column_text]During the webinar you can interact in different ways:\n
\n
live chat\n
poll questions\n
survey\n
calls to action\n\n[\/vc_column_text][\/toggle][toggle color=”Default” title=”How do I gauge the opinion of viewers?”][vc_column_text]You can ask viewers to respond in different ways: think of polls and surveys. You can set them up yourself.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is the role of a moderator?”][vc_column_text]The live chat is an excellent feature, however if you do the presentation, it scan be difficult to focus on 2 things at once. That is why we suggest you use moderator\n
By moderator we mean the person who answers the questions in the chat. The moderators answers the questions on their own or forward them to the presenter in the studio. The moderator can work from home and does not need to be present in the studio. The moderator is always someone from your own organization.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What is desktopsharing?”][vc_column_text]During desktop sharing, the speaker in the studio shares his computer screen with the participants. The speaker is still visible in the picture. Desktop sharing can be useful, for example, when the speaker wants to show how he goes through an exact number of steps in a complex digital process.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1376″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”medium_depth” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”1377″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”medium_depth” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f4f4f4″ scene_position=”center” top_padding=”6%” constrain_group_1=”yes” bottom_padding=”6%” bottom_margin_tablet=”-40″ bottom_margin_phone=”-40″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
After the broadcast ( FAQs)\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” title=”What is an on-demand webinar?”][vc_column_text]After the live webinar it is still possible to watch the broadcast. We call this “on demand”. Viewers can use the original webinar link. All interactive functionalities will still work within the on demand broadcast. This means that participants can fill in poll questions and even respond via the chat. The question is then passed on to the organization. This way you continue to collect valuable data.[\/vc_column_text][\/toggle][toggle color=”Default” title=”How is the webinar evaluated?”][vc_column_text]Immediately after the webinar, participants receive a survey to give their opinion on how they experienced it. These results in combination with other data such as the number of viewers and viewing time will be discussed with you after the broadcast. You will also receive a valuable report.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What kind of reporting do I get?”][vc_column_text]The report contains all data from before, during and after the broadcast. Think of the number of invited participants, the number of viewers, the viewing time and the appreciation of the webinar. You can export the report to PDF and Excel. It is also possible to use a plug-in to link it to, for example, your organization’s CRM system.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What kind of follow-up is possible?”][vc_column_text]You can approach participants in many different ways:\n
\n
With a thank-you email\n
With an on demand link for people who signed up but didn’t watch\n
By contacting people who have responded to a call to action\n
By returning to a question that didn’t get answered during the broadcast. In addition, the results of polls and surveys are a good source for topics of upcoming webinars.\n\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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FAQs\nHow can a webinar generate interaction?\n

How does a moderator contribute to the webinar?\n

What precisely entails a self-service webinar?\n

FAQs
\nHow can a webinar generate interaction?\n